Fitbit Charge and Surge users report skin irritation

Fitbit tries to avoid another recall after rash complaints received

Fitbit could be in for trouble as many users have reported skin irritation problems on social networks. ABC 7 News has noticed more than 200 complaints from users on social media regarding skin irritation caused by fitbit wearable device. Fitbit had to issue a recall last year after numerous complaints about skin rash.

Fitbit responded that users should not wear it all the time. In a statement given to Re/code, Fitbit added that the company has consulted some dermatologists regarding the issue. According to the company, the rash reports are likely due wearing the band too tight; sweat, water, or soap being held against the skin under the device; or from pressure or friction against the skin. Fitbit spokeswoman also informed that the number of irritation cases is quite low compared to last year when the company had to recall its tracker.

The latest products from the company, Fitbit Charge and Fitbit Surge have been blamed for the skin rash. Fitbit has also included some tips for users on its website. The company has suggested users to discontinue use if they suffer a rash. The company also suggested impacted users to consult a dermatologist in case the rash persists.

ABC 7 On Your Side team is closely tracking the issues faced by users. The media house has also asked Fitbit to share lab results for their trackers. At the moment, Fitbit has not indicated if the company might consider product recall.