Starbucks Stores open normally after Computer Glitch
Starbucks stores across the US and Canada have opened and started doing business again after experiencing a computer glitch on Friday that didn’t allow customers to make payments for their purchases. The situation forced Starbucks employees at the affected stores to give away free drinks to customers who faced inconvenience while making payments for their daily dose of coffee.
Starbucks spokesman Jim Olson told CNNMoney that the point of sale register outage has now been fixed and they are no longer giving away freebies to customers who are still not able to pay for what they are buying from Starbucks stores.
Some delighted Starbucks fans tweeted on Friday that they got free drinks from Starbucks stores as a computer glitch didn’t allow payments to go through.
However, Starbucks Corp.’s stores have now opened as usual this morning. The Seattle-based coffee chain said in a statement today on its website that an internal failure during a daily system refresh caused the outage. The company has denied any external breach behind the computer glitch. Starbucks (SBUX) reported robust sales during the computer-glitch day.
Stores were not able to accept all kinds of payments, including cash and credit cards. The chain’s Evolution Fresh and Teavana Tea Bar stores also opened today as expected.
“We apologize to our customers for this inconvenience”, Starbucks said in the statement.
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