They set us up with the model that would well with our specialty material and it performs very well. 350 lbs: Large, bulky. However, they have a severe issue with their head that Boss is aware of and is commonly discussed on the Boss Facebook user group, but Boss … I have always received great responses and service from everyone at Bosslaser! I had a few issues with the initial set up and the technical support was great and very responsive. Ken and Stephen provided answers to our questions and worked with us providing us ideas, formats and information to fill our needs and more. the customer support rep was very helpful and knowledgeable. Ken is very knowledgeable and personable. With the commitment to providing the best customer service in the industry, Boss Laser has developed a team … They are extremely knowledgeable of the machines and are able to quickly determine the best solution to fix. Boss laser reviews? I walked into Boss Laser with a lot of questions. I love my laser and the wonderful service I have received both sales, to service. Overall it was an A+++ Demo Experience. The staff was fantastic. I feel comfortable that I made the right purchase with both the laser and the company. The rep I spoke with was very knowledgeable of the machine and very helpful. Darrius and Jason were our installers...they were an absolute pleasure to work with. Lasers are to slow for our production work. Thanks! Having never run a fiber laser before, the Boss System is very user friendly and relatively simple to operate. Tech support is quick and helpful. Ashley was very friendly and genuine. Boss laser sold me a awesome machine! Your awesome, answering any questions from software to mechanical! Our experience visiting Boss Laser was…Awesome. Only the latest review will count in the company's TrustScore. I've had my ls1420 for around 2 months and I've already almost cover the cost! Mike Sparks was our initial contact and answered all questions we had. Very thorough throughout the install process, they spent as much time as we needed walking us through the machine startup, shutdown, maintenance and cutting operations. | Read 101-120 Reviews out of 747 Branded Chinese Lasers: Thunder Laser, Boss Laser, FS Laser – These machines combine the affordability of a Chinese laser with US-based support and parts. Ken gave me a demo that i wanted to walk out with the BOSS LS-2436 RIGHT THERE AND THEN. Service Mailers can insure that you will hit your target date, impress your boss, and save a few precious pennies to boot. Hector was very detailed and helped me figure a lot out being a newby! Thunder Laser’s product line is built to exacting specifications and they … Always a great help and very knowledgeable. Ashley was our sales rep and did a fantastic job, … 598 customer reviews of Boss Laser, LLC. They typically answer within a couple of hours. They are also much more reliable … The training was excellent. Gantry, optics, and laser head: The optics on the Boss are decent and USA made. They answered all questions we had and provided extra information as needed. Great company all around from seeking a laser to purchase to support Boss has had my back Thanks to all. Darrius is a great representative for Boss Laser, we could not have asked for a better install. I highly recommend scheduling a time to meet with Ken if you are unsure of which laser to buy. Great help the gentleman was knowledgeable and answered all my questions and help me with some small things I didnt know. Glowforge 3D Laser Printer Review; Jodie Chiffey. A free inside look at company reviews and salaries posted anonymously by employees. We are looking forward to many years of trouble free use. Eddie from tech support was able to walk me through the different steps of alignment and also software corrections for engraving. I knew literally nothing about lasers. Thank you Ken for a very customized experience. They are called Boss for a reason.My experience with the customer service team and tech support have always been good. I don't believe we could have had a better experience being trained on our laser. Very happy with Boss Laser. Very happy with my purchase from Boss Laser. She has special interests in open source 3D printing for R&D and has spent a lot … Thank you guys! It is a 100% U.S. based company and works hard to provide customers with the highest-quality and most effective cutter machines and laser … Hopefully it was just a ghost in the machine :). Boss Laser was originally opened in 2012. Their explanations of whys and whynots were clear and concise. Tech called me at the expected time and helped to troubleshoot the problem. Ken spent a couple hours with me and gave an informative and insightful demo. In business since 2012, Boss Laser has worked hard to find their place in the laser market. We just recently got our LS 1420 and we love it so far! He was very professional and helpful. I have been doing laser treatments and my hair is growing in the right … Ken was great to train with. He really took the time to explain the capabilities and differences between their products. Boss Laser offers hobbyists, businesses and educational institutions USA designed and engineered CO2 and Fiber laser systems. Check out what 1,000 people have written so far, and share your own experience. Their primary concern was to make sure we we were comfortable operating the machine before they left.We have reached out to them a couple of time since. Find Reviews, Ratings, Directions, Business Hours, … 10/10! 4 way pass thru. 597 customer reviews of Boss Laser, LLC. The whole process especially the installation was great. Had jobs waiting for completion and was able to finish them quickly. Darrius and Kevin got us a good Training to FC 6012 Elite. Years ago they BOSS LASER has 5 stars! I've had a 12x24 - 60w Universal for some time and a Boss 2436 - 100w for 9 months - in the shop we prefer the boss - especially cutting. Ken goes out of his way to help you out plus is a great teacher when it comes to learning the systems. I was able to resolve my problem within 2-3 hours. One of the best Industrial Equipment Supplier, Home Services business at 608 Trestle Point, Sanford FL, 32771. And quick response as well, you guys are awesome keep it up! My hp55-98 was out of alignment and not engraving properly. The Boss LS-2436 right THERE and then are able to get some first hand experience on machine. Reason.My experience with these two professionals quick response with all info needed for support n't be happier set... Did a excellent job, grade a on consumer reviews… Glowforge 3D laser Printer Review ; Chiffey...... blessings, Bill hard to find their place in the us and promoted customer service went! 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