ACA’s ‘disruptive innovation’ changed everything: says health secretary

ACA’s ‘disruptive innovation’ changed everything: says health secretary

The 'disruptive innovation' of the Affordable Care Act (ACA) has changed everything and one cannot predict the result of the ongoing changes in the healthcare system, California Health Secretary Diana Dooley said.

Dooley, the head of California's Department of Health & Human Services as well as the chairperson of the Covered California board, said in a recent interview that coverage expansion was just one leg of the three-legged ACA, with payment & delivery reform and prevention & wellness being the other two legs.

She said changes required in those three areas of the system brought about disruptive innovation, and that the system has changed for both providers and consumers.

Speaking on the topic, she said, "People are complaining that they're being forced to change," she said. "They want to keep what they have, but then they complain that they don't like what they have either."

When asked about a major criticism of Covered California that it is very hard to find a doctor who accepts consumers' insurance plans, Dooley said that Covered California was making efforts to make sure the adequacy of provider networks.

Dooley also boasted that California is one of the few states of the U. S. that are participating in ACA pilot program to coordinate the health care of disabled people and vulnerable seniors eligible for both Medi-Cal and Medicare.

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